Khánh Dương A professor at a leading university in HCM City was so worried he may lose his job and he took to Facebook to share his concerns. The teacher has vast experience and has taught thousands of students. But despite his impressive resume, he fears he may soon end up out of work because he doesn’t actually have a teaching qualification. In 2005, Vietnamese law required educators to take a teaching qualification but many never bothered because they had been working in the field for many years. The regulation was often ignored, as many academics were asked to teach students, and the demand for lecturers was high. According to a higher education quality assessment report last year of Ministry of Education and Training, more than 43 per cent of lecturers across the country did not reach professional standards mostly due to lacking necessary certificates. But now, 14 years after the law came into effect, universities and colleges have tightened the … [Read more...] about Experience is key, not an extra qualification
Why experience is key
(VEN) - True gender equality still lies some way off, but the world is edging ever closer to this goal as women’s access to educational and business opportunities rapidly improves. As one of the region’s fastest growing and most dynamic economies, Vietnam is very much part of this picture and there is no shortage of budding female businesswomen to look up to. At the forefront of a global trend First among the roll-call in Vietnam must be Phuong Thao, co-founder and chair of the Sovico Holdings and Vietnam’s first self-made female billionaire. Having taken her budget airline VietJet Air public last year, she is now worth an estimated US$2.6 billion and was correspondingly named #55 on Forbes “Power Women” list for 2017. Other prominent names gaining international attention include Mai Kieu Lien, CEO of the Vietnam Dairy Products Joint Stock Company; Thai Huong, President of the TH Group; and Le Hong Thuy Tien, chairwoman of the IPP Group and a highly … [Read more...] about Why Vietnam is such fertile ground for female entrepreneurs
Vu Ngoc Lam, Lazada's customer care officer It has been almost a year since you were appointed as customer care officer. Can you tell us about the obstacles, challenges, and improvements during this past year? E-commerce in Vietnam is still in its early stages, with many challenges still yet to overcome. From our perspective, there are three particular elements that are driving our company strategy: a massive number of customer contacts, government policies for e-commerce sellers, and a desire to build customer experience. Vietnam has one of the highest number of contacts per order (i.e. the number of times a customer will call us regarding their order) among the six markets that Lazada operates in. Because of this, we had to run a very large team last year, and so we realised that we had to change, otherwise we would not be able to cope with future increases in the number of orders. As such, we improved our notifications regarding customer order statuses, and we have also … [Read more...] about Lazada: “Customer care is paramount!”
Viet Nam News True gender equality still lies some way off, but the world is edging ever closer to this goal as women’s access to educational and business opportunities rapidly improves. To give an idea of global progress, workforce participation among US female millennials is 69 per cent today compared to 78 per cent for males, while in 1963, these figures stood at 41 per cent versus 88 per cent. In developed nations today, as many as four in ten households have a woman as the primary earner. Arguably, things are progressing even faster in Asia-Pacific, with women often leading in the wealth-creation race – particularly in the very upper, billionaire, echelons. You might be surprised to learn that today over half the region’s female billionaires are first-generation entrepreneurs. At the forefront of a global trend As one of the region’s fastest growing and most dynamic economies, Việt Nam is very much part of this picture and there is no shortage of … [Read more...] about Why VN is such fertile ground for female entrepreneurs
Vietnam can expect its fintech ecosystem to grow in the near future should it pay attention to the funding issue, growing talent in the field, and a legal framework to support such growth. Vietnam is currently ranked second in the number of incubator, accelerator, and innovation labs in the region, behind only Singapore. This is a positive signal for the development of fintech in Vietnam. The country has another advantage in being a young and digitally savvy economy. As per an EY report, around 90 per cent of payments are still in cash. That is the reason why Vietnamese fintech startups have strong focus on payment—47 per cent specialises in this sub-sector, ranking highest in the region. There are also some fintech associations in Vietnam where fintech startups can gather to update, improve their knowledge, seek support, share experiences, and develop a legal framework for this industry. “Fintech companies are still small in scale and the policies and regulations for … [Read more...] about E&Y: Where is fintech in Vietnam?