In 2021, the industry is already seeing FIs and fintechs race to deliver instantaneous services through new financial products, with GBG's latest research finding 31% of FIs in APAC planning to offer instant bank accounts and instant loans, 29% planning to offer instant credit cards, and 22% planning to offer user voice activated fund transfers and bill payments. To take CX to the next level, there is a probability that the financial services sector will explore replicating successes from other industries, such as retail businesses that have effectively used augmented reality (AR) and virtual reality (VR) technologies to re-create in-store experiences, which could be used by banks to create virtual in-branch experiences. … [Read more...] about GBG: Six predictions for the financial services and fraud landscape in 2021
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No new COVID-19 cases reported on January 27
Hanoi (VNA) – No new COVID-19 cases were reported in the past 24 hours to 6pm on January 27, keeping the total unchanged at 1,551, according to the National Steering Committee on COVID-19 Prevention and Control. The total number of recoveries now stands at 1,430, while the death toll remained at 35. Among patients undergoing treatment at medical establishments across the country, 14 have tested negative for SARS-CoV-2 once, 10 others twice and 12 thrice. At present, 21,86 people who had close contact with COVID-19 patients or entered Vietnam from pandemic-hit areas are under quarantine across the country. The steering committee continues to require keeping in place monitoring and preventive measures to prevent the epidemic from entering the country or breaking out in the community./. … [Read more...] about No new COVID-19 cases reported on January 27
Rains to end scorching hot spell in northern region
According to the National Centre for Hydro-meteorology Forecasting, an Inter-Tropical Convergence Zone, which is being formed in the northern mountainous areas, can cause rains and strong winds in many northern localities. Northwestern mountainous areas, in particular, would face the heavier rains with rainfall of up to 100mm/24 hours. The northern region would face more rains on July 1-4. Hail and violent winds would happen during rains. The country’s average temperature in this summer has been predicted to be 0.5-1.5 degrees Celsius higher than that of previous years. Localities in the north and those from Thanh Hoa to Thua Thien-Hue provinces have seen the highest temperature rise of 1-2 degrees against previous years. … [Read more...] about Rains to end scorching hot spell in northern region
Việt Nam willing to welcome investment from Japanese IT firms: official
As of September, Japan led in foreign investment in Đà Nẵng, with 214 projects and more than $816 million, mostly in industrial production and services. Japan possesses strengths in capital, high quality human resources, and advanced IT, so boosting its IT investment in Đà Nẵng would bring benefits to both. … [Read more...] about Việt Nam willing to welcome investment from Japanese IT firms: official
Two resolutions for reform
The national document axis enables sending and receiving electronic documents among all 95 central agencies and localities with more than 3.8 million electronic documents, saving about VND1.2 trillion a year. The information system serving meetings and handling of Government affairs (e-Cabinet) has served 24 Government meetings, replacing more than 225,000 records, and opinion polls of the Standing Government, helping to save about VND169 billion each year. … [Read more...] about Two resolutions for reform
