Ha Long People's Committee said they had read a complaint from Facebooker Linh Mai about poor service at OYO Hai Anh VIP Hotel. Mai said the hotel cancelled her booking without notification and there were signs that Hai Anh 10 cruise had increased prices illegally. On May 19, Mai's family booked two rooms from May 29 to 31. However, on May 29, Mai called the hotel and suddenly was told that her booking has been cancelled and no one wanted to take responsibility. On the following day, the family visited Ha Long Bay on the Hai An 10 cruise but complained that the prices were too high and the tour time had been cut short by an hour. They only had 30 minutes to visit Dau Go Cave. Vu Hong Son, vice chairman of Ha Long People's Committee, said after receiving the news, they had asked the Department of Culture and Information to work with the city police and related agency to investigate the accusations and report back by June 6. According to Son, even though Mai said they had reached an … [Read more...] about Ha Long authorities vow to punish cheating tour operators
