PwC has recently launched a new report leveraging the results of the company’s 22nd Annual Global CEO Survey, providing answers to the current pressing question about creating a more cost-competitive talent model for financial services organisations. Skills shortages is deemed as a threat to many businesses' growth prospect Ten years ago, only approximately 50 per cent of CEOs of financial services (FS) companies saw skills shortages as a threat to their growth prospects. According to the new Industry Trends 2019, Financial Services Talent report, this is now 76 per cent. This shortage of key skills is affecting everything an FS organisation does, including staff costs, innovation, and customer experience. As industry disruption accelerates, the skills in the highest demand evolve, and talent expectations become harder to meet, the need for a more fundamental rethink cannot be put off any longer. Nguyen Hoang Nam, Assurance Partner and Financial Services Leader at … [Read more...] about Rethinking workforce strategy for financial services
Digital answering service
Dare to learn with AWS to succeed in digital age
Business has transformed in Vietnam over the years. The conversation technology providers like us have with enterprises is wholly different now. A few years back, we had to address a lot of fear and doubt, which is very normal to any new business adopting technology. The big questions we had to answer were “Why cloud?”, “What are the benefits of the cloud?”, “How security on the cloud is run?”, and “What are the latencies?” Now it is all about “How?” because they now see evidence for the gains in digital business in the industry leaders who have adopted with great success. The conversation has turned from “Why do I need the cloud?” into “What is the best way to adopt technology?” – and that is only with traditional businesses, there is not even a conversation with digital native businesses because most of them were already born in the cloud. Similar to most markets in the ASEAN, we see tremendous … [Read more...] about Dare to learn with AWS to succeed in digital age
To become a digital nation
Digital government, digital citizen, digital banking, digital business, etc. sound like buzzwords but they are actually present in the daily life, such as the smartphone in your hand. Today, all apps for the conveniences of daily life, such as ride hailing, hotel booking, goods delivery, food or goods ordering, utility bill payment, health monitoring, child supervision and video call, are contained in the smartphone Several years ago, what would you do when you left home for work and found out that you had left your wallet at home? Most people would probably make their way back home as they could not go out without a penny in their pockets. Today, if people with a smartphone leave home and realize that they have left the wallet, perhaps not many would have to come back home. However, it’s certain that many of the people with a wallet in their pockets but their smartphones at home will have to come back. It’s simply because with a smartphone and some apps like the … [Read more...] about To become a digital nation
IT essential to improve insurance services
Nguyễn Hoàng Phương. — Photo vov.vn Deputy director of Việt Nam Social Security’s Information Technology Centre, Nguyễn Hoàng Phương, speaks to Voice of Việt Nam (VOV) about the necessity of applying IT to streamline administrative procedures. Together with speeding up administrative reform, Việt Nam Social Security (VSS) has actively applied information technology (IT) in modernising social security management. Could you share some of the sector’s achievements in this task? The VSS has paid special attention to IT application in recent years through the construction of a concentrated data system for the whole sector and a system to provide personal identity numbers to better manage participants in social insurance, health insurance and unemployment insurance nationwide. The VSS has so far supplied 28 online public services and the total number of registrations completed online reached nearly 44 … [Read more...] about IT essential to improve insurance services
Hanoi to become smarter and more secure through digital solutions
Hanoi is planning to deal with the pressures of urbanisation with smart city solutions The summit, held by the Hanoi People’s Committee in collaboration with the Asian-Oceanian Computing Industry Organisation (ASOCIO) and the Vietnam Software and IT Services Association (VINASA), aims to share views, strategies, and experiences in developing smart cities in Vietnam and other regional countries through the deployment of new applications using technology like the Internet of Things (IoT), Big Data, and AI. Vietnam reports one of the highest paces of urbanisation in the region and the world. According to a report from the Ministry of Construction, Vietnam had 813 urban areas as of the end of 2017, while 37.5 per cent of the populace was living in cities. On August 1, 2018, the prime minister approved the project on Vietnam’s smart and sustainable urban development in 2018-2025 with vision to 2030, which set the target that at least three urban areas will have their general … [Read more...] about Hanoi to become smarter and more secure through digital solutions