Fewer flight delays and cancellations in August Le Anh By Le Anh - The Saigon Times Daily HCMC – The number of flight delays and cancellations last month plummeted to 14.3% of all flights versus 22.1% two months ago, the Civil Aviation Authority of Vietnam (CAAV) reports. Statistics from CAAV showed more than 14% of nearly 15,000 flights operated by local airlines were delayed while the percentage of canceled services was a mere 0.5% last month. In the period, Jetstar Pacific reported the highest rate of delayed flights at 25.1%, followed by VietJetAir with 19.9%, Vietnam Airlines with 10.4% and Vasco with 4.5%. Following an incredibly high percentage of delays and cancellations two months ago, airline representatives had pledged to the Ministry of Transport to cut the number of such incidents. The two low-cost carriers, VietJetAir and Jetstar Pacific, vowed to halve the numbers of their delays and cancellations in July and last month. Jetstar Pacific promised to bring … [Read more...] about Fewer flight delays and cancellations in August
Delays and cancellations
New team to monitor airline flight delays and cancellations
VietNamNet Bridge - The Vietnam Civil Aviation Administration (CAAV) has decided to establish a special team to monitor flights of domestic air carriers to deal with the delays and cancellations of flights. Noi Bai in Hanoi, Da Nang in Da Nang city, and Tan Son Nhat in HCM City from July 13 to 20. According to CAAV General Director Lai Xuan Thanh, in the first half of this year, the rate of delayed and canceled flights of the national carrier Vietnam Airlines was 12 percent and over 40 percent for the budget airways Vietjet Air and Jetstar Pacific. The situation and the occurrence of many incidents on safety and aviation security have eroded public confidence in the quality of air transport services in Vietnam. The CAAV has directed port authorities to strengthen inspection and supervision of preparations before the flight, passenger services at the airport, airport facilities, obligations of the carrier for passengers in case of flight delay and cancellation. From July 13, the … [Read more...] about New team to monitor airline flight delays and cancellations
Minister of Transport asks for checking on reasons of flight frequent delay and cancellation
In order to stop a skyrocket of numbers of delayed flights causing anger among passengers, Minister of Transport Dinh La Thang Friday asked the Civil Aviation Administration of Viet Nam (CAAV) to check on reasons and responsibilities of related agencies. According to Director of the CAAV Lai Xuan Thanh, airlines' flights are often delayed or cancelled because airport facilities cannot handle peak-hour traffic and ground services are not able to meet high demand. Moreover, scheduled flight timetables of low-cost carriers are not down-to-earth because time for turning back planes is too short, aiming at increasing aircraft use cycle. The reason for delay and cancellation of flights is also due to congestion during peak hours and poor infrastructure in Tan Son Nhat International Airport in HCMC or weather reason, said Thanh. Passengers have flown into anger at a delayed flight announcement because air carriers have not announced passengers the reasons, added Thanh. In addition, … [Read more...] about Minister of Transport asks for checking on reasons of flight frequent delay and cancellation
One of four flights in Vietnam either delayed or cancelled
VietNamNet Bridge - From January to May this year, up to 25 percent of the total flights of local air carriers were delayed or canceled, compared to 16 percent during the same period last year, according to the Vietnam Civil Aviation Administration. VASCO with 17 percent and Vietnam Airlines with 14%. The VCAA's report said inadequate infrastructure at airports affected delays, especially during peak hours. According to a Vietjet Air report, up to 50% of its cancelled or delayed flights were caused by problems related to landing and taking off activities and 40 percent by chain reactions. In the first half of 2014, the Vietnam aviation industry carried 16.3 million passengers, 372,000 tonnes of cargo, an increase of 13.2% and 24.3%, respectively, compared to the same period in 2013. The total number of passengers and the volume of cargo transport via Vietnam's airports were estimated at 24.7 million passengers and 448,000 tonnes of cargo, up 15% and 22%, respectively. The current … [Read more...] about One of four flights in Vietnam either delayed or cancelled
Compensation for Flight Delays and Cancellations
To find out exactly what compensation is due in what circumstances, we spoke with Mr. Duong Tri Thanh, director of Vietnam Airlines' southern office. Duong Tri Thanh: For most of the world's airlines, the rate of flights departing and arriving on schedule ranges from 80 to 85 percent. With Vietnam Airlines the rate is between 82 and 87 percent though the rate of delayed or cancelled flights sometimes reaches 20-25 percent. There are two main reasons: ones beyond our control like bad weather and others that are not like technical glitches and operational problems. Does Vietnam Airlines compensate passengers in the event of a flight delay or cancellation? Yes. With delays, there are three levels of compensation. If the delay is between one and two hours, the passengers must be offered a light meal at no extra charge. If it's from two to six hours, they must be offered a full meal, again for free. And if the delay is longer, the passengers must be offered hotel accommodation and … [Read more...] about Compensation for Flight Delays and Cancellations