Vietnam ranked eighth among the 50 countries which were most attractive for their software outsourcing in 2011, according to the US-based AT Kearney consulting group. AT Kearney’s research showed that Vietnam remained in the global top ten for software outsourcing despite a decline in some key indicators. Nguyen Trong Duong, head of the Information Technology (IT) Department under the Ministry of Information and Communications, said that important indicators like e-government and internet development have improved in 2012. AT Kearney said Vietnam rose two notches to 8th from 10th place in 2009 but 11 notches from 2007. The ranking list was based on consideration of the following criteria in 50 countries: services and IT support, customer service and IT application support. The three major standards were financial attractiveness, human resources and business environment. Vietnam took the lead in the financial index.